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CASE 002 / Industrial Services

TMI COATINGS

CLIENTTMI COATINGS
INDUSTRYIndustrial Services
SERVICESWEBSITE DESIGN
STACKweb_design / seo / aeo / analytics / hosting / audit / cro / ux
TIMELINE
STATUSSHIPPED
TMI COATINGS website mockup
01 THE CHALLENGE

Nobody hires an industrial coatings contractor on a whim. When a municipality needs a water tower repainted or a food plant needs a tank relined, the buyer is an engineer, a facility owner, or a procurement team working from a specification. Many of those specs require AMPP QP1 and QP2 certified contractors by name, because the work involves confined spaces, lead abatement, and assets that cannot fail.

TMI Coatings has held those credentials and done that work since 1985. The problem was the vetting process itself. It has moved online, and increasingly it runs through AI engines summarizing who is qualified before a human ever opens a browser tab. Four decades of field credibility does nothing for you if the machines doing the pre-screening cannot read it.

02 THE APPROACH

Working alongside Ensemble Creative, The Creative Depot rebuilt tmicoatings.com around the way industrial work actually gets awarded: qualification first, proof second, then a quote request that leads somewhere real.

1. Certifications as an argument, not a badge

Most contractor sites treat certifications as logos in a footer. On the new site, AMPP QP1 and QP2 get the full explanation: what each certification verifies, why third-party audits matter, and why regulated industries require them by spec. A buyer holding a specification can confirm compliance in one scroll. So can the AI engine summarizing contractors for that buyer.

2. A structure that mirrors the spec sheet

Five service lines, nine industry pages, and a project profile library organize the site the way a facility owner thinks: what needs coating, what kind of facility it sits in, and who has done this exact work before. Each industry page speaks to the specific failure modes of that environment, from hydrogen sulfide corrosion in wastewater to thermal shock in food processing.

3. Project profiles that read like field reports

The proof section names names: coating systems, prep standards, gallon counts, and conditions. A 300,000-gallon tank blasted and painted in a Minnesota December. A mile of pipe at an ethanol facility completed inside a shutdown window. Specificity is the trust signal in this industry, and the profiles are built as a growing library, not a static portfolio.

4. Built to be read by machines

Structured data, FAQ schema, a full glossary of coatings terminology, and llms.txt files make the site as legible to AI search as it is to a human visitor. When a facility manager asks an AI engine who can reline a potable water tank in the Upper Midwest, TMI’s qualifications are sitting there in a format the engine can verify and cite.

03 THE OUTCOME

The new tmicoatings.com launched with every core AI-readiness signal in place, a standard most business sites have not touched. Qualification questions that used to require a phone call are answered on the page. The quote form sets the expectation of a detailed written proposal, which filters tire-kickers and matches how TMI actually operates. And the project profile library gives the site a proof engine that compounds: every completed job becomes another page making the case that this is the contractor the spec was written for.

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